Shipping policy
Shipping Policy
Last Updated: November 7, 2026
Welcome to Halkhafay! We are committed to providing a reliable, convenient, and fast delivery experience. Our goal is to ensure that every order reaches you safely and as quickly as possible.
1. Order Processing
All orders are processed promptly after confirmation.
- Orders are generally processed within 1 business day.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation once your purchase is successfully placed.
2. Shipping & Delivery
At Halkhafay, we aim to deliver all orders within 2–4 business days.
- Processing Time: Typically 1 business day.
- Estimated Delivery: 2–4 business days.
Delivery estimates may vary depending on your location, courier availability, public holidays, weather conditions, or other unforeseen circumstances.
3. Shipping Fees
Applicable shipping fees will be displayed at checkout before you complete your purchase. Any free shipping offers will be subject to the terms and conditions advertised on our website.
4. Order Tracking
Once your order has been dispatched, tracking information will be shared with you when available. Please allow some time for tracking details to become active.
5. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and contact details are accurate when placing your order. If you notice an error, contact us as soon as possible. We will try our best to update your details before dispatch.
6. Delayed or Missing Orders
While we make every effort to deliver within the estimated timeframe, unexpected delays can occasionally happen. If your order has not arrived within the estimated delivery period, please contact our support team so we can investigate and assist you.
7. International Shipping & Customs
Shipping availability and delivery times may vary depending on the destination. Customers may be responsible for applicable customs duties, import taxes, or other charges unless otherwise stated at checkout.
8. Contact Information
If you have any questions about shipping or your order, please contact us:
- Store: Halkhafay
- Website: www.halkhafay.com
- Email: Contact us through our website's Contact page.
Thank you for shopping with Halkhafay. We appreciate your trust and look forward to serving you!